If merchandise when received is damaged or missing notification must be made within 48 hours by email, calling the toll free number 1-866-400-1644, and where possible take images. When a determination is made as to exactly the problem and who is culpable return of the goods will be arranged and must be completed within 30 days. Returns will not be accepted after 30 days unless full agreement has been arranged between the parties.
Returned items may be subject to a 25% restocking charge depending on culpability, return collect shipping charges unless an agreement has been made otherwise between the parties or will be refused. No returns will be accepted without prior written approval and must be made within 30 days of delivery return shipped at customers expense subject to a 25% restocking charge. A Return Authorization Number (RAN) must be issued and clearly marked on the return label. Orders returned without proper authorization or agreement will be not be accepted being returned to sender.
NEVER ACCEPT ANY MERCHANDISE THAT HAS OBVIOUS DAMAGE OF ANY TYPE SHOWING
Special or custom orders have a NO RETURN policy!
WEBSITE MERCHANDISE SPECIFICATIONS:
Every possible effort has been made as the accuracy of sizes, dimensions and colours of our product lines accepting no responsibility when errors of this nature occur. Customers requiring absolute confirmation of a products specifications need contacting us in writing requesting what they need.
Returned merchandise must be received in "As New" condition including all the accessories, cables, manuals and any other appurtenances in the original packaging.
Custom orders require a 50% deposit for non-stocked items needing being specially ordered from our sources of supply with a "NO RETURN" policy on special orders. .
Prices are subject to change without notice for numerous conditions outside our control in Canadian Dollars with every effort possible made keeping website pricing current.
TERMS & CONDITIONS:
All transactions are on a cash basis accepting Visa and Mastercard Or Paypal.
PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE
Prices are subject to change without notice